Digital Products Refund Policy
At Polopacks, we sell digital products, which means you get instant access to downloads after purchase. Since digital items can’t be physically returned, we do not offer refunds once a product is bought and downloaded.
Why No Refunds?
- Digital files can be downloaded or accessed immediately, so we can’t take them back once you’ve accessed them.
- Unlike physical items, there’s no way to “return” a digital product.
Need Help?
If something’s wrong, please email us or use the live chat on our contact page. We’ll review the issue and help resolve it.
Questions?
If you’re unsure about our policy, feel free to reach out via our contact page. We’re happy to help!
Thanks for choosing Polopacks! 🎉